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Privacy Policy
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Tiffins Privacy Policy
Version 1.0 (23rd Nov 2009)
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About this Policy
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This policy sets out how Tiffins Pty Ltd (Tiffins) collects, uses and discloses your personal information.
By accessing or using Tiffins services, including the Tiffins Website you agree to the use and disclosure of your personal information in the manner described in this policy.
Words defined in the Tiffins Terms and Conditions of Use have the same meaning in this Privacy Policy.
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What personal information is collected
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Tiffins collects personal information that it considers necessary for it, or its related bodies corporate to provide the range of services they offer.
Personal information collected by Tiffins may include:
- your name, address and contact details
- bank account and credit account details
- user ID's and passwords
- the services provided to you
- records of communications with Tiffins including records using Communications Services
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How is personal information collected
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Tiffins collects personal information in a number of ways, including
- directly from you when you order in person, by phone or in writing ( whether electronic or otherwise)
- directly from you when you communicate with Tiffins or any other person using Tiffins Communications Services
- from organizations identified or described under the heading “How is personal information disclosed”
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How is personal information used
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Your personal Information may used for the following purposes:
- to provide the services requested by you
- to manage those services including, customer service, delivery and billing
- to research, develop and improve Tiffins services
- to conduct surveys to determine use and satisfaction
- to promote and market special offers and other services to you
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How is personal information disclosed
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Tiffins may disclose personal information to individuals and organizations other than Tiffins. The organizations to which we may disclose personal information include:
- Tiffins staff and Tiffins bodies corporate
- outsourced service providers who assist Tiffins to provide its services including:
- information technology providers
- marketing and market research advisers
- professional advisers
- organizations involved in a sale/transfer of Tiffins assets, business or shares
- government and regulatory authorities as required by law
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How to access your personal information
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You generally have a right to access your personal Information. If you wish to access your personal information please
click on the "contact us" link at the bottom of this page.
Please remember to provide as much detail as you can as this will help us to find the information.
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What if you don’t provide personal information
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If you choose not to provide personal information when requested, Tiffins may not be able to provide you with the full range of Tiffins services.
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Cookies
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When you visit a website or use an application on the Tiffins Website, Tiffins records anonymous information such as IP address, time, date, referring url, pages accessed and documents downloaded,
type of browser and operating system.
Cookies may be used by Tiffins to help Tiffins provide you with the full range of services it offers, remember your preferences, measure and analyze usage of the Tiffins Website and for security.
You may adjust your Internet browser to disable cookies. If you cookies are disabled Tiffins may not be able to provide you with the full range of Tiffins services.
Cookies may collect and store your personal information. This policy applies to personal information collected via cookies.
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What if I have a problem
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If you have a problem, complaint, want to change your personal information or just wish to enquire about privacy please contact us
| Location: |
60 Siddeley Street, Docklands, VIC 3008 |
| Postal Address: |
PO Box 98, Collins Street West, Melbourne, VIC 8007 |
| Phone: |
1300 843 346 |
| Contact: |
The Manager |
| Email: |
Click on the "contact us" link at the bottom of this page |
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How this policy changes
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This policy may change over time. All changes will be published on this website.
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